Voice User Interfaces

Posted on February 15, 2005

Everything is a ListBox is a quick little writeup on desiging a VUI (voice user interface) that allows a speech recognition system to cope with tasks. The example of street addresses is given, because there are so many possible correct street address.

The only feasible approach for getting a street address is divide-and-conquer. Ask the zip code first and then, using census data, have grammars for every zip code. Suddenly, your simple feature of getting the caller’s address requires determining every street name in the country! As discussed before , this is a perfect job for third-party speech objects.

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